Frequently Asked Questions

Why should I choose STVconnect to sell my redundant machinery?

We have over 30 years experience selling equipment to the plastics industry. We are able to reach the parts our competitors don’t reach. STVconnect send around 5000 weekly targeted e-mails to our list of contacts built up since 1999. We also send regular postal campaigns, and spend a lot of time phone bashing! This website receives around 20,000 page views per month, guaranteeing the widest possible audience for your used machinery. In 2008 we have met many new contacts at our stands at the PDM and Interplas exhibitions.

What is the difference between your sole and multi selling agreements?

STVconnect can act as ‘sole’ selling agents for equipment whereby STVconnect are the only company and/or individual instructed to find a buyer. Our ‘multi’ agreement allows a client to instruct STVconnect as well as to try and find a buyer through other means, often with a higher commission rate payable.

What is expiry date / what happens when it comes?

The expiry date is agreed prior to marketing the machines between STVconnect and the seller. Once the expiry date is reached, the commission rate will remain as agreed but the agreement now changes to our ‘multi’ service.

What do STVconnect charge to market my used machinery?

STVconnect don't charge anything to market your machinery, so there's no risk at all for you! Once your equipment has been sold to a buyer that we've introduced, this is when we will charge you. Our minimum commission is £500. For items under £1500, we suggest you visit our classifieds web site at www.STVdirect.co.uk.

What equipment can be sold on STVconnect?

Unlike some of our competitors we're not a ‘Jack of all trades, master of none’. We are experts in plastic processing, so if your used equipment falls in to this category, then you have come to the right place.

How long does it take to sell equipment?

Our statistical boffins have advised that historically each item sold on STVconnect took an average of 35 days to sell from the first day it appeared on our web site.

How much is my machinery worth?

Condition is everything when valuing used machinery. We suggest that one of our experts visits your factory to inspect your machinery and the offer you the most accurate and realistic valuation possible.

What warranty do I get from STVconnect?

STVconnect introduces machinery buyers to private sellers who almost never offer a warranty. If you need a warranty then it is best to contact a machinery dealer who can offer this. Be prepared to pay handsomely for the privilege of a warranty.

What are the payment terms?

STVconnect introduces machinery buyers to private sellers who usually sell equipment ‘as is, where is’ and expect funds to be cleared prior to allowing the machinery to be moved.

Does STVconnect sell ancillary equipment?

We broker used ancillary equipment above a value of £ 1500.00. If you own equipment below this value you should try www.stvdirect.co.uk which is a used machinery listing website dedicated to low value items related to the plastics industry.

Can STVconnect provide invitation letters?

Unfortunately due to recent unsuccesful transactions we are unable to provide invitation letters without a deposit being made on the equipment. Upon inspection, if the equipment is not as specified the deposit can be returned with the acceptance of our seller. We are sure you appreciate the administrative time and communication that is involved with the various embassies.

Who is responsible for moving the equipment once sold ?

STVconnect introduces machinery buyers to private sellers who usually sell equipment ‘as is, where is’ so the buyer is responsible for moving the machine. Click here for a list of reputable hauliers.

Do the machines include ancillaries if shown in the picture?

Ancillaries are only included if this is stated that they are included.

Is VAT chargeable on an export sale?

As a rule of thumb, VAT is not charged for equipment that is invoiced to a non-UK company when it is proven that the equipment has left the country - a Bill of Lading will keep the VAT man happy. Like most government related issues there are numerous rules and regulations designed to be unwittingly broken so you had better read up by visiting http://www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1073790607.

Can I come to your warehouse?

STVconnect introduces machinery buyers to private sellers who usually sell equipment ‘as is, where is’ and as a result our inventory of machines is scattered far and wide, mostly across the UK. We do sometimes store equipment for sellers but this is very limited.

Can I view the machinery running?

Most sellers appreciate that buyers prefer to view used machinery in a running condition prior to making a commitment so it is usually possible, but not always. STVconnect do our utmost to state when it is not possible to see the equipment under power.

What is the service history of the machinery?

STVconnect introduces machinery buyers to private sellers who usually sell equipment ‘as is, where is’. Most sellers can provide a decent amount of service history, generally far more than is available when buying from auction or through a dealer. It is advisable to speak to the seller directly.

Who do I deal with when I want to buy something?

STVconnect introduces machinery buyers to private sellers who usually sell equipment ‘as is, where is’. Once we have established that the machine is suitable for your application, we'll introduce you to the seller so that you can discuss the details directly with them.

Do you offer general advice?

We’re not tied to any manufacturer and are happy to offer un-biased advice and guidance to you, just so long as it's plastics related. For non-plastics advice why not try www.wikipedia.com.

Do you provide installation and training?

Our expertise is as a machinery broker so we cannot commission or train you on the machinery ourselves. However, since 1999 we've met many excellent freelance engineers who will be delighted to help, so just ask!

Can you recommend a tool maker?

The best place to find a great toolmaker is at www.gtma.co.uk, the UK’s leading trade association representing toolmaking.

Can you recommend a transport company?

We understand that once you have purchased your pride and joy, you want to make sure it arrives home safely and moving industrial equipment is best left to the experts. Click here for more information.

Do you provide finance?

We work closely with many leading finance brokers, we will be happy to make a recommendation based on your requirements.